• Always apply hand rub to clean your hands until they dry when entering and leaving SAMOC and each ward.
• No potted plants, fresh flowers or pets are allowed in the hospital.
• Please do not attend SAMOC if you are unwell especially if you have a cough, cold or flu-like symptoms; diarrhoea and vomiting; fever; rash or infectious diseases such as chicken pox, shingles, mumps, measles etc.

Hematology and Oncology Appointments at the Outpatients
New Case appointments: Following your referral to the Outpatients at the Oncology Centre, an appointment is arranged between the respective consultant and the nurse running the clinic according to your diagnosis.
Follow-up appointments: The follow-up appointments are arranged at the Outpatients station and written down on the blue hospital appointment ticket or given via an appointment letter.

Pediatric/Adolescent Appointments at the Outpatients
New Case appointments: New Cases are seen at the Pediatric/Adolescent Ward by the Pediatric Oncologist.
Follow-up appointments: The Outpatients Department at the Oncology Centre only receives pediatric/oncology patients for follow-up appointments.

Phlebotomy
All patients requiring the Phlebotomy services would need to arrange an appointment by phone or directly from the Phlebotomy clinic.

Your appointments at Sir Anthony Mamo Oncology Centre
It is important that you respect the time on the blue hospital appointment ticket or appointment letter. Whilst we aim that all patients are seen on time, – due to occasional unforeseen circumstances, you may need to wait for some time before being attended to.

Cancellation of Appointments
Should an appointment require cancellation, patients and/or relatives should kindly call the respective ward/department as soon as possible so that an alternative appointment can be arranged.

Telephone Directory for Departments and Services within Sir Anthony Mamo Oncology Centre (SAMOC)

Sensitive personal data (including data pertaining to your health), shall be processed in accordance with the provisions of the Data Protection Act CAP 440 and the Notifications of Cancer Act CAP 157.

Any concerns regarding confidentiality can be discussed with a member of the professional team for further clarification

Own Transport
There is a drop-off area just outside the Oncology Centre (in front of the main entrance) which allows temporary parking for a maximum of 15 minutes. Patients and visitors should use the general underground car park. This car park provides internal access to the bridge which links Mater Dei Hospital to the Oncology Centre.

There are a number of parking spaces reserved for disabled persons (for those in possession of a blue badge) in the underground car park, in front of the outpatients department at Mater Dei Hospital, emergency department, as well as at the Oncology Centre’s main entrance.

Transport
Transport is available upon request. Hospice Malta also provides transport for patients. Request for transport arrangements are to be forwarded to the relevant ward/department where care is being received.

Public Transport
Malta Public Transport operates a number of buses connecting various localities to Mater Dei Hospital. There are three bus stops on the hospital’s premises. One is outside the main entrance, one near the administration block (Block A) and one between the hospital and the university.

For a list of routes and schedules, kindly consult Malta Public Transport website.

Portering Service
A portering service is available within Sir Anthony Mamo Oncology Centre. Should you require a wheelchair, contact the Transport reception desk at the Oncology Centre’s main reception area.

IT Gadgets
You may bring IT gadgets, but headphones should be used not to disturb other patients. The hospital cannot be held responsible for any damage or loss that may occur to these items. The above equipment should be used with discretion. Free Wi-Fi is available in the hospital.

Money and Valuables
You are encouraged to bring as little money as possible. Any valuables should not be brought during your stay in the ward. We are unable to take responsibility for these items. In exceptional cases, Mater Dei Hospital offers an almoner service which is available during office hours.

Refreshments
Refreshments can be bought from designated areas across the center.

Smoke Free Centre
There is a no smoking policy at Sir Anthony Mamo Oncology Centre except in designated areas.

Parking is now free to all patients attending an appointment in SAMOC. To benefit please present appointment letter, Id card and parking ticket at SAMOC Main reception (Monday – Friday) or Parking station (Saturday – Sunday).

The Chaplain at the hospital is a Roman Catholic priest assisting patients as well as hospital staff in their spiritual needs, administering the sacraments and providing spiritual direction.

The chaplain visits the ward and administers Holy Communion daily to patients in their respective ward. The patients as well as their carers can contact the Chaplain concerning their spiritual needs, including asking for the Holy Sacraments.

On the premises, there is a eucharistic chapel open daily from 6am till 4pm.

Mass is celebrated daily as follows:
Monday to Saturday: 06.30am
Sunday: 10.00am

Who can benefit from this service?
All patients can benefit from this service.

How can the chaplaincy service be reached?
The nursing staff from the ward will contact the chaplain if his assistance is needed. Patients can seek chaplain’s spiritual assistance at anytime by informing one of the nurses in their ward. The hospital chaplain will be very happy to assist you in all your religious and pastoral needs.

Other religious beliefs
Non-catholic patients can see their own pastor or religious leader and the chaplain will be more than willing to assist in calling them.

As part of the Cancer Care Pathways Directorate, the Tailored Information in Cancer Care (TICC) team was established to develop tailored information for cancer patients. This information will help you to have a better understanding of your treatment. This team consists of a group of healthcare professionals with different professional backgrounds who have a special interest to improve information for cancer patients.

For patient information material produced by TICC please click here.

Visiting hours are based on patients’ needs. Visiting is overseen by the nursing staff to ensure a quiet and supportive environment, including adequate rest for patients. It is recommended that visitors co-ordinate with relatives and friends to visit, in order to avoid more than two visitors by the patient’s bedside at any time.

General visiting hours
Monday to Sunday
11:30 to 13:00
15:00 to 20:00

Note: Visiting hours may vary according to specific ward policy. Further information can be found in the relevant sections of this site.

Visitors should be prepared to leave the patient’s room when visiting times are over.

Children under 12 are generally not allowed to visit patients. In circumstances that warrant visiting, this is discussed with the ward manager in order to obtain permission. All visiting children must be accompanied by an adult at all times.

Exceptions to the visiting hours policy are at the staff’s discretion, as long as this does not disrupt care or treatment and is not disturbing to other patients.

Space and facilities are limited and overnight stays are not normally permitted. However, when the patient’s condition is critical, the doctor/nurse in charge may authorise extended overnight stays for patients’ carers.

There may be times when visitors are asked to vacate the patient’s room, such as when treatment is administered or at the request of the physician/nurse.

Respect to all patients and staff in the ward must be maintained at all times during visiting. While we acknowledge that these may be difficult circumstances both for the patient and visitors, it is imperative to note that no aggressive behaviour, shouting, foul language or lack of respect is tolerated.

Please ensure that as a visitor you are free of colds and flu, including symptoms of fever, vomiting, diarrhea, sore throat, or contagious conditions. Consuming food and beverages in patients’ rooms is prohibited. Please use designated areas indicated by ward staff.

Please refrain from taking photos and videos within the hospital